Information Collection
When you make a reservation to stay at Baska Resort Bodrum Hotel, you will be asked to fill in online forms requesting your name, (home or business) address, (business or personal) email address, (mobile, home or business) phone number, credit card details (card type and number, CVC code, expiration date, cardholder name), as well as your preferences regarding the reservation and smoking. This information is necessary to process, complete, and finalize your reservation (including sending you a confirmation email).
Disclosure of Personal Information
We request the following information for the purposes stated below:
Reservation Orders: Your name, contact details, and credit card information are kept only at the hotel where the reservation is made, except where disclosure is required by law, judicial investigations, subpoenas, or court orders.
We may occasionally use third-party distributors to perform services on our behalf. These parties may have partial access to your personal data, but they are bound by confidentiality agreements and cannot use, share, or disclose this data for other purposes.
Surveys
After completing your stay, you agree to receive an email invitation to fill out a guest review form, optionally anonymously. By completing the review, you consent to its publication on our website (www.baskaresort.com) solely to inform potential customers about the service quality of our hotel. We reserve the right to edit, reject, or remove reviews.
Newsletters and Marketing
Your contact information may be used for newsletters, campaigns, and marketing purposes unless you opt out by contacting info@baskaresort.com.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve our services, analyze usage, and provide personalized content. We collect anonymous data such as visited pages, browsing behavior, device type, timestamps, and interactions.
IP address, browser type, and ISP may be recorded for fraud prevention and legal investigations. Third-party service providers may process this data but do not collect personally identifiable information (PII).
Data Security
We use industry-standard security measures including SSL (Secure Socket Layer) encryption provided by GlobalSign. Our servers are protected by firewalls and intrusion detection systems. Credit card data is deleted after your departure.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us via www.baskaresort.com (subject: “personal data request”).
Communication
You will receive a reservation confirmation email, pre-arrival information, and post-stay survey emails. You may also receive newsletters unless you opt out.
Contact
Baska Resort Bodrum Hotel is responsible for data processing and is a company established under Turkish law, located at Eskiçeşme Haremtan Sk. No:11, 48400 Bodrum/Muğla, Türkiye.
We reserve the right to modify this Privacy Policy at any time.